FAQ

Yes, we offer free shipping on all orders over $75 across Canada, including Quebec. Based in Montreal, we ensure fast and reliable shipping, with delivery times ranging from 1 to 2 days within Quebec.

Orders placed with Yuki Skin are typically shipped within 1 to 2 days across Quebec. We take pride in our quick and efficient delivery, ensuring you receive your Korean skincare products promptly, no matter where you are in Canada.

At Yuki Skin, we offer a wide range of authentic Korean skincare products, including oil cleansers, water-based cleansers, toners, sunscreens, sun sticks, and moisturizers. Our selection is curated to meet the diverse skincare needs of our customers across Canada and Quebec, whether you have oily, dry, or combination skin.

Yes, Yuki Skin offers a variety of Korean skincare products tailored for different skin types, including oily, dry, and combination/mixed skin. Whether you need hydration, balance, or protection, we have the perfect solution for your skincare routine.

Yes, Yuki Skin offers a variety of vegan and cruelty-free Korean skincare products. We are committed to providing skincare solutions that are both effective and ethically made, ensuring you can care for your skin with confidence.

Yes, many of our Korean skincare products come in travel-friendly sizes, making it easy to maintain your skincare routine on the go. Our compact sunscreens, sun sticks, and moisturizers are especially convenient for travel.

If you're looking for a specific Korean skincare product that isn't listed on our site, please email us at social@yukiskin.com. We're always open to customer feedback and product suggestions!

Absolutely! All of our products are 100% genuine and sourced directly from reputable Korean brands. Yuki Skin is committed to offering only authentic and high-quality Korean skincare products to our customers across Canada and Quebec.

At Yuki Skin, we want you to be completely satisfied with your purchase. If you need to return or exchange a product, please contact our Customer Service team within 14 days of receiving your order. Products must be unused and in their original packaging. Please note that shipping fees are non-refundable. For assistance, please email us at social@yukiskin.com.

If you are not fully satisfied with your purchase, Yuki Skin offers refunds under certain conditions. To qualify, please reach out to us within 14 days of receiving your order at social@yukiskin.com. The product must be unused, in its original packaging, and returned in good condition. Please note that shipping fees are non-refundable, and the refund process may take up to 7-10 business days after the product is received and inspected.

Absolutely! When you subscribe to our newsletter, you’ll receive a 10% discount on your first purchase. Stay updated with the latest in Korean skincare and exclusive Yuki Skin promotions.

Yuki Skin accepts all major credit cards, PayPal, and other secure payment methods to ensure a seamless and safe shopping experience.

To stay updated on the latest news, promotions, and special offers, subscribe to our newsletter. You can also follow us on multiple platforms, including our Instagram page (@yuki.skin.ca), Facebook (@YukiSkin), Tiktok (@yuki_skin), Pinterest (@YukiSkinOfficial), Twitter (@Yuki_skin) and Youtube (@YukiSkin) to stay updated on new products, promotions, and skincare tips.

Yes, all of our products are 100% authentic and sourced directly from leading Korean skincare brands. At Yuki Skin, we are dedicated to providing only genuine, high-quality Korean skincare products to our customers in Canada and Quebec.